Delivery and Returns Information

Delivery and returns information

We deliver to UK mainland only for our standard delivery charge.

We use a number of the UK’s leading reliable carriers depending on the size or weight of the individual products.

Some items may incur an additional charge for Northern Ireland, Scottish Highlands and surrounding islands, Channel Islands, Isle of Man and Isle of Wight.

Please contact us for a price for delivery to these destinations before ordering.

Standard Delivery

  • is normally within 5 working days of order.
  • Monday to Friday 8am to 5pm
  • Delivery is to ground floor only
  • Saturday delivery can be arranged but at extra cost, please contact us for a price.

Access

If access is difficult or no one is likely to be home to accept the order, please advise us at time of order.

Any queries please do not hesitate to contact us on 01905 700125 or via our contact page.

Returns

We want you to be delighted with your purchase.

We fully comply with the Distance Selling Regulations, which give consumers buying on-line the right to examine and test items at home as they would in a shop. Business customers do not have this right.

So, if you’re not happy with anything you’ve bought, simply repackage your item, and include your name and order number on or in the box and send it back to our returns address.

Once we recieve your item we will then trigger your refund. Please note: This make take between 3-5 working days to process.

Our returns address is:

Boyds of Worcester
Unit 15 Finepoint Way
Kidderminster
DY11 7FB