Frequently asked Questions

Boyds Direct UK is an online store offering stylish, comfortable, and carefully selected outdoor furniture.

We currently deliver orders throughout the United Kingdom.

Delivery options and costs will be displayed during checkout based on your order details and location.

Our standard delivery time is:

5–10 business days

This includes:

  • Processing time: 1–3 business days
  • Delivery time: 4–7 business days

Delivery times may vary depending on product size, courier availability, holidays and unexpected delays.

Once your order has been dispatched, we will send tracking information via email where available.

For larger furniture deliveries, our delivery partner may contact you directly to arrange delivery.

Yes. Our outdoor furniture collections are designed for outdoor living spaces.

However, we recommend following product care instructions to maintain the appearance and durability of your furniture.

We make every effort to ensure product images accurately represent our products.

However, colours may vary slightly depending on your screen settings, lighting conditions and natural material variations.